How to Reach Us
If you have any question - regardless of how simple it may seem - feel free to ask. We're here to help you.

Contact Us

We're just a click, call, or chat away. We're happy to answer any questions you may have. We have certified credit counsellors standing by ready to help you. Speaking with them is always FREE, confidential, and non-judgemental.

If you are stressed about your debts or have money problems, we are available to help! Contact us if you would like to ask us some questions or give us a call to speak confidentially with one of our Counsellors.

Calling us means that you get to speak with someone right away. We don’t have a call centre taking your calls; just real people who care about helping you with your debts.

If you're curious about what happens when you contact us for help, have a look at this simple overview.

If you're nervous about calling us and talking about your situation, watch this short video.

 

Many Ways to Contact Us

Most people call us toll free at 1-888-527-8999, but you can also call one of our local numbers or even email us if that's more comfortable for you. You can email us at info@nomoredebts.org. We respond to all email inquiries within 24 business hours. Toll-Free Fax: 1-888-520-8008

Hours

We are open 6 days a week with extended hours to serve you:

Monday - 5:30 am - 8:00 pm
Tuesday - 5:30 am - 8:00 pm
Wednesday - 5:30 am - 8:00 pm
Thursday - 5:30 am - 8:00 pm
Friday - 5:30 am - 4:30 pm
Saturday - 7:30 am - 3:00 pm

Monday - 6:30 am - 9:00 pm
Tuesday - 6:30 am - 9:00 pm
Wednesday - 6:30 am - 9:00 pm
Thursday - 6:30 am - 9:00 pm
Friday - 6:30 am - 5:30 pm
Saturday - 6:30 am - 4:00 pm

Monday - 7:30 am - 10:00 pm
Tuesday - 7:30 am - 10:00 pm
Wednesday - 7:30 am - 10:00 pm
Thursday - 7:30 am - 10:00 pm
Friday - 7:30 am - 6:30 pm
Saturday - 9:30 am - 5:00 pm

Monday - 8:30 am - 11:00 pm
Tuesday - 8:30 am - 11:00 pm
Wednesday - 8:30 am - 11:00 pm
Thursday - 8:30 am - 11:00 pm
Friday - 8:30 am - 7:30 pm
Saturday - 10:30 am - 6:00 pm

Office Locations & Local Phone Numbers

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See a complete list of our office locations, local addresses, and local phone numbers.

The Credit Counselling Society values the relationship we develop with each of our clients and with those who contact us to inquire about the services we provide. Our aim is to provide a professional, efficient, helpful and friendly service. If we have not met or exceeded your expectations please contact our President & CEO who will ensure that action is taken and that you receive a timely response.

Head Office 

We have 23 offices located in cities across Canada.

Our head office is located in New Westminster, BC at

Suite 400 - 88 Sixth Street
New Westminster, BC V3L 5B3
1-888-527-8999

Media Contact

For media inquiries, please call 1-888-527-8999 ext. 1237 or email us. We'd be happy to help you.